1. Nature of Delivery

We do not ship physical goods. All deliverables—such as websites, software, digital marketing assets, or reports—are provided through digital means, including:

  • Email

  • Cloud storage links (Google Drive, Dropbox, etc.)

  • Secure project management platforms

  • Remote access and server deployment

2. Delivery Timelines

Estimated timelines vary by project type:

ServiceDelivery Time
Website Design/Development1–3 weeks
Custom Software Solutions2–6 weeks
SEO/Digital MarketingOngoing (monthly)
Technical Support24–72 hours (as per SLA)

We strive to meet agreed timelines, but delivery may depend on factors like client approvals, third-party services, and technical complexities.

3. Client Responsibilities

To ensure smooth delivery, clients are responsible for:

  • Providing required data, credentials, or approvals on time

  • Responding promptly to communication or revision requests

  • Ensuring technical access for deployment (e.g., hosting, servers)

4. Confirmation of Delivery

Upon delivery of the service:

  • We will notify you via your preferred communication channel

  • Clients are encouraged to review and confirm within 3 working days

  • If no response is received within that time, the service is considered accepted

5. Technical Support After Delivery

We offer post-delivery support as per the terms agreed in your service contract. This may include:

  • Bug fixes

  • Performance tuning

  • Minor updates

6. No Physical Shipping

As a fully digital company, we do not engage in physical product shipments, courier services, or logistics operations.

7. Contact Us

For service delivery updates or technical questions:

📞 0320-5698946
 📧 flexnet625@gmail.com